Case Studies


CaseStudies


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Some of the work we’ve done….

At Inter Intra we’re proud to supply our customers with unique IT solutions that cater to their needs. Why not take a moment to check out some stories of how we created IT solutions for our clients, and see how we can help you…

Kangaroo Island Pure Grain - Cloud migration and IT support

Kangaroo Island Pure Grain (KIPG)

 

KIPG

www.kipuregrain.com

Office Locations Macclesfield, SA
Client Base Corporate clients, Individuals
Client Since 2014
Servers 2
Workstations 10
About the client

Kangaroo Island Pure Grain was established in 2009 with a mission to provide premium returns to Kangaroo Island grain growers, encourage existing farmers to increase their grain production and encourage others to enter the industry. The company receives, stores and classifies the majority of Kangaroo Island grain grown and sold into the domestic and key export markets, including Asia and Japan.KIPG represent a majority of grain growers on the Island, farming approximately 35,000 hectares of land.

Client requirements

KIPG wanted to be able to share contacts, calendars, files, tasks and other company data. They needed to ensure that the data was fully secure and backed up. They wanted to be able to access email and data across smartphones and tablets as well as have the ability to work from remote locations and their satellite offices. In addition, any infrastructure had to work with their accounting package and industry-specific database solution to ensure that all staff had maximum up-time to the applications.

Solution

Inter Intra provided a cloud based Microsoft Windows Server environment running file, print, email and collaborative sharing. This allowed KIPG to easily share their company resources, while ensuring that their financial data was secure. Inter Intra managed the migration of the systems and data onto the cloud infrastructure ensuring that both systems worked together without conflict, significantly reducing system downtime during the project. Inter Intra also implemented high data backup and security standards on their systems to comply with highly sensitive data storage.

Client feedback

“KI Pure Grain recently switched its IT consultancy to Inter Intra in search of good service and the solution to its troublesome and unreliable dated server system. The team at Inter Intra suggested that we switch to a cloud system which would eliminate all of our current problems, as well as significantly improve our system to be able to access our server from any computer with an internet connection. This in particular has been a huge benefit allowing full access to all employees when away from the office on business trips or simply allowing them to work from home. The Inter Intra team were more than happy to migrate our system in stages over a few weekends so the disruption during office hours was minimal. We have found their service very prompt and would highly recommend their services.” – Lexie Kinlough, Grain Trader

Accessible Housing (Not for profit) - VoIP system

Accessible Housing (ACHA)

 

AH Logo_High_Res

www.accessiblehousing.org.au

Office Locations Torrensville, SA
Client Base Individuals, Community organisations & Groups
Client Since 2009
Servers 2
Workstations 15
About the client

Established in 1994 Accessible Housing is an independent not-for-profit organisation. Their mission is to provide affordable housing and services for people, whether they have a disability or are disadvantaged by social circumstance. Their vision is to be recognised as a leading housing provider to the community.

Client requirements

ACHA were seeking to save money on their monthly phone bill as well as gain additional functionality from their phone system.

Solution

Inter Intra provided a hosted 3CX phone system with Snom IP Handsets. The PABX system is capable of running queues,ring groups, voicemail to email and more. This allowed ACHA greater flexibility with their phone system. Inter Intra also managed the porting of all phone numbers to the VoIP service, allowing ACHA to make a significant monthly saving on their phone bill.

Client feedback

“The VoIP system has been very reliable and an excellent product overall, Inter Intra have been very reliable as well, if anything goes wrong they are always easy to contact and they fix the issue very quickly. We would recommend Inter Intra to any business.” – Chris Jaremko, Business Development Manager

Community Support Inc (Not for profit) - Internet speed boost

Community Support Inc (CSI)

 

Community Support Inc

www.csisa.org.au

Office Locations Woodville, SA
Client Base Individuals, Community organisations & Groups
Client Since 2008
Servers 8
Workstations 45
About the client

Delivering Services to South Australians since 1991, CSI provides a continuum of support services to almost 1000 South Australians living with a disability, chronic illness, complex health requirements, recovery support needs and issues associated with ageing.

Client requirements

Internet speed and capacity was not adequate for accessing services such as: Microsoft Office 365, Amazon Web Services, a cloud phone system, a hosted custom data base and for general everyday usage. Client has a limited budget and is looking to get a cost effective solution.

Solution

Inter Intra explored all available options for CSI such as Fibre, SHDSL, Wimax, GSM and ADSL. Some services were simply not available and the remaining were too costly for the requirement and did not provide good value. Inter Intra implemented a custom connection splicing device that enabled the client to obtain a very fast and robust Internet connection using multiple basic ADSL services. The client originally had a speed of approximately 15mbps down and o.5mbps up. The client now has speeds of approximately 65mbps down and 2.5mbps up which is as good as some fibre connections for a fraction of the cost.

CSI_Speedtest

Client feedback

“TBA.” – Staff from CSI, Business Development Manager


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