Can I buy my own hardware and have you manage it?

Yes, we'll manage hardware you've purchased directly, provided it meets the minimum specifications for the services we're delivering. For new purchases, we recommend going through us: our vendor relationships mean you get better pricing than retail, and the equipment arrives pre-imaged and ready to enrol on day one.

Do you manage our existing hardware too, or just new purchases?

Both. We audit your existing estate, add everything to a managed asset register, and flag anything approaching end-of-life or end-of-support. We'll give you a clear refresh roadmap so you're planning ahead, not reacting when something dies at the worst possible moment.

Which hardware vendors do you work with?

Our primary vendor relationships are with Hewlett Packard Enterprise (HPE), Microsoft Surface, Lenovo, and networking vendors including Aruba, Check Point and Cisco Meraki. We also work with other manufacturers depending on your specific needs, we recommend what's right for your environment, not what earns us the highest margin.

Can you help with software licensing and subscriptions?

Yes. We manage software licensing across Microsoft 365, Veeam, Airlock Digital, N-Able and more. We'll audit what you're currently licensed for, identify any gaps or overspend, and handle renewals so nothing lapses without warning. Our pricing is competitive, often better than going direct.

IT Support · Hardware & Software · HPE & Microsoft Partner

The right hardware and software, spec'd for your business.

We spec, source and deploy hardware and software that suits your business and your budget, competitive pricing through tier-1 vendor relationships, and lifecycle planning so you're never caught off guard.

Book a Discovery Call What we source

Tier-1 vendor relationships. Competitive pricing.

Vendor relationships that
work in your favour.

We hold tier-1 vendor partnerships with the major hardware and software suppliers, which means access to partner-level pricing, deal registration, and procurement through properly certified channels. And because we spec to fit rather than to upsell, you get equipment that does what your business needs it to do, at a price that makes sense.

Back to IT Support overview →

Hardware & Software

From workstations to software licences, fully sourced and deployed.

We handle the full procurement cycle: specifying the right equipment and software, obtaining pricing through our vendor relationships, managing the order, and deploying everything configured and ready to use.

Computers & devices

Workstations, laptops and mobile devices from leading manufacturers including Microsoft, HPE, Dell and Lenovo. Standard build images, enrolled in Intune, ready on day one. Refresh cycles planned in advance, not reacted to in panic.

Network & infrastructure

Routers, switches, firewalls, wireless and edge equipment from Aruba and Check Point. Scaled to current need with headroom for growth, monitored under the same operations stack as your devices.

Servers & storage

On-premises or hybrid. We design and deploy server and storage environments for clients who need local compute, alongside cloud-first configurations for those moving off-premises. Right-sized to your actual workloads, not a vendor's recommended spec sheet.

Software & licensing

Microsoft 365, Veeam, Airlock Digital, N-Able, Exclaimer and more, sourced, licensed and renewed through us. We audit what you have, identify any gaps or overspend, and handle renewals so nothing lapses without warning.

Lifecycle planning

Know what's coming. Plan ahead, not in panic.

End-of-life hardware and lapsed software licences are expensive in three ways: the cost of emergency replacement, the productivity lost while you wait, and the security risk of running unsupported technology. We prevent all three.

What lifecycle management covers:

Asset register: Full hardware audit and ongoing asset tracking from day one
Lifecycle tracking: End-of-life and end-of-support flagging for every device
Refresh planning: Annual technology roadmap with forward budget estimates
Warranty management: Tracking and renewal reminders for every asset
Software licence audit: What you have, what you need, what you're overpaying for
Subscription management: Renewal tracking so nothing lapses unexpectedly
Secure decommissioning: Data wiped, assets disposed of responsibly
Loaner devices: Pool available for critical failures while replacements are in transit

We spec what we support

Our vendor partnerships, with manufacturers such as Microsoft, HPE, Lenovo and Veeam, give us direct access to authorised supply, product roadmaps and escalation paths. We recommend based on what performs reliably in managed environments, because we're the team maintaining it long after the invoice is paid.

Technology Partners

Hand-picked vendors. Every one has earned their place.

After 20 years of sourcing technology for Australian businesses, we know which vendors deliver and which don't. Our shortlist is deliberately tight. Every brand here has earned their place through reliability, support quality and genuine value.