IT Support · Staff Placements · Short & Long Term · Adelaide

Your IT team. Without the hiring.

Whether you need cover while a staff member is away, a bridge while you recruit, or a permanent IT presence without the cost of a full-time hire, we place an experienced InterIntra engineer in your business for as long as you need them.

Talk to us about a placement How it works

Backed by a full practice

One person on-site.
A full team behind them.

Your placed engineer isn't a lone contractor. They're a direct InterIntra employee, backed by our full security, infrastructure and cloud practice. When something complex comes up, the right specialist is a phone call away.

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IT Staff Placements

Helpdesk coverage for your business, without a permanent headcount.

Our shortest placement is four weeks. Our longest to date has run over 36 months. The engagement scales to what your business actually needs, not what fits a standard contract.

What a placement covers

Daily helpdesk: face-to-face, phone and remote support for your staff
Device support: setup, troubleshooting and repairs on your premises
Onboarding & offboarding: new starter setup and leaver processes
Software management: installation, updates and licence management
Hardware & AV: printers, connectivity and meeting room support
Microsoft 365: administration and day-to-day user support
Specialist escalation: access to InterIntra engineers for complex issues
Documentation: environment records that survive staff changes
Continuity cover: backup support if the placed engineer is away

4 weeks to 36 months and beyond

Our minimum engagement is four weeks, enough time to genuinely know your environment and your people. Our longest running placement has exceeded 36 months. Engagements are structured around your situation, not a fixed product shelf.

Placements work alongside our full Help Desk & Support service, some clients use both, with the placed engineer as their primary day-to-day contact and the broader helpdesk as overflow and after-hours cover.

Who it's for

Three situations where a placement makes sense.

A placement isn't right for every business. Here's where clients get the most value from it.

Leave cover

Covering staff on leave

Parental leave, long-service leave, extended sick leave: when your IT person is out for weeks or months, the business can't stop. We step in so your staff get the same support they're used to, and your IT person comes back to a system they still recognise.

Recruitment bridge

While you find the right hire

IT roles take time to fill properly, three months is typical, and that's before someone settles in. Rather than rushing a hire or leaving the team without cover, a placement buys you the time to recruit well. We hand over cleanly when the right person starts.

Embedded support

IT support without hiring

Not every business needs a full-time IT employee, but they do need someone who's there. A long-term placement gives you a familiar face your staff can approach, at a fraction of the cost and obligation of a direct hire. No super, no leave accrual, no performance reviews.

The process

Simple to start. Smooth to run.

Getting a placement in place shouldn't be complicated. Here's what the process looks like from first conversation to first day.

We scope it together

A short discovery call to understand your environment, the timing, and what the role needs to cover. We'll be honest if a placement isn't the right fit, and clear about what is.

We match the right engineer

We select an engineer whose skills and experience fit your environment. For planned starts, we'll arrange a meet-the-team before day one so they're not walking in cold.

They start and we stay involved

Your placed engineer reports to you day-to-day, but InterIntra stays in the background, with regular check-ins, escalation support, and continuity cover if they're ever unavailable. You're never on your own.