Facility Management Audits
We specialise in delivering comprehensive ICT audit services tailored for large-scale facilities and healthcare environments. Our experienced team has successfully completed multiple audits across public hospitals and government-aligned facilities, providing actionable insights to improve operational efficiency, security, compliance, and ICT service delivery.
Why partner with us?
Our audits go beyond compliance—we provide facilities with practical, risk-informed insights to improve ICT maturity, reduce Cyber Security vulnerabilities, and enhance service reliability. Our team bring a detailed, methodical, and results-driven approach.
Our Recent Audit Experience Includes
Royal Adelaide Hospital
For five consecutive years, we conducted independent audits of ICT services delivered by Spotless at the Royal Adelaide Hospital. These assessments, aligned with ITIL and ISO 27001 frameworks, have progressively evolved in scope to include:
- Evaluation of ICT processes underpinning confidentiality, integrity, and availability
- Stakeholder and vendor interviews for insight into operational service delivery
- Assessment of preventive maintenance, server backups, CPU/disk/memory monitoring
- Compliance with service availability reporting and change management processes
- System performance validation and non-production testing environments
- Application lifecycle management, patching, and release controls
- Business continuity and disaster recovery strategies
- Cybersecurity risk assessments aligned to the South Australian Cyber Security Framework (SACSF) and ISO 27001 controls
- Service performance auditing against agreed KPIs including 99.75% system availability
“It’s been wonderful working with Neil in an audit for Spotless at The Royal Adelaide Hospital. It was an engagement that we had for 3 years consecutively and we hope to engage again in the coming years. Their audit is very well planned, thorough and detailed and they provide us with some great opportunities for improvement that helps us to improve as an organisation. They are very professional and knowledgeable. The final audit report produced by InterIntra was very impressive and we received great feedback from our clients. I would definitely recommend InterIntra for audits without any second thoughts.”
Neemaa Gopal
ITSM Manager
Facilities and Asset Services
Spotless
Our service commitment
We’re so confident in our service quality that we provide financial reimbursement if we ever breach one of our Service Level Agreement (SLA) conditions (but we never will!)
Cyber Security bundles
Talk to us about our cyber security service bundles, tailored to meet your risk and regulatory requirements.