IT Support · Staff Placements · 1 to 5 Days a Week · Adelaide

Your IT team. Without the hiring.

One day a week or five. Cover while a staff member is away, a bridge while you recruit, or local hands for an IT team based somewhere else. We place an experienced InterIntra engineer in your office on the days you need them, for as long as you need them.

Talk to us about a placement How it works

ISO 27001 certified ISMS Response times written into your contract 35+ specialists on the bench

Placement · Your office

On site: an InterIntra engineer

1 to 5 agreed days a week
New starter setup & IT induction
Laptops, deployments & desk-side support
Works with your IT team

From first conversation to first day

Scope it
Match an engineer
They start
We stay involved

A direct InterIntra employee, not a lone contractor.

Your placed engineer isn't a lone contractor. They're a direct InterIntra employee, backed by our full security, infrastructure and cloud practice. When something complex comes up, the right specialist is a phone call away.

Back to IT Support overview →

The hands-on IT work that needs someone in the room.

Our shortest placement is four weeks. Our longest to date has run over 36 months. The engagement scales to what your business actually needs, from one agreed day a week to full time, not what fits a standard contract.

Your people

New starter IT induction: laptop handover, sign-in, MFA and a walk through your core systems on day one
Starters & leavers: device preparation, collection and wipe, following your process
Desk-side support: face-to-face help for your staff

Devices & hardware

Laptops: configuration, setup and troubleshooting
Deployments & replacements: hardware rollouts and swap-outs
Office IT: printers, connectivity, meeting rooms and equipment setup

Software & Microsoft 365

Software management: installation, updates and licence management
Microsoft 365: administration and day-to-day user support

The team behind them

Your IT team: works to your processes and coordinates with your in-house or overseas IT staff
Specialist escalation: access to InterIntra engineers for complex issues
Documentation: environment records that survive staff changes
Continuity cover: backup support if the placed engineer is away

Already have an IT team? A placement doesn't replace it. The engineer is the local pair of hands your team directs. If you don't have one, placements also work alongside our full Help Desk & Support service, with the placed engineer as the day-to-day contact and the broader helpdesk as overflow and after-hours cover.

How many days

One day a week to five. You set the schedule.

Agree the regular days up front, then book extra attendance when something comes up: a week of new starters, a hardware rollout, an office move. Start with one day and add more as the need becomes clear.

1 day a week

A regular on-site day

An agreed day each week, usually with the same engineer. It suits businesses whose IT team sits interstate or overseas and needs someone local for inductions, device swaps and anything that has to be done in person. Extra days are booked in as needed.

2 to 4 days

A steady presence

For a growing office, a busy onboarding period or a project running alongside business-as-usual. Your staff know which days the engineer is in, and the backlog doesn't build up between visits.

5 days

Full-time, embedded

An engineer at a desk in your office every business day. Leave cover, a recruitment bridge, or a long-term IT presence without the cost and obligation of a direct hire.

Three situations where a placement makes sense.

A placement isn't right for every business. Here's where clients get the most value from it.

Leave cover

Covering staff on leave

Parental leave, long-service leave, extended sick leave: when your IT person is out for weeks or months, the business can't stop. We step in so your staff get the same support they're used to, and your IT person comes back to a system they still recognise.

Recruitment bridge

While you find the right hire

IT roles take time to fill properly, three months is typical, and that's before someone settles in. Rather than rushing a hire or leaving the team without cover, a placement buys you the time to recruit well. We hand over cleanly when the right person starts.

Embedded support

IT support without hiring

Not every business needs a full-time IT employee, but they do need someone who's there. A long-term placement gives you a familiar face your staff can approach, at a fraction of the cost and obligation of a direct hire. No super, no leave accrual, no performance reviews.

One person on site. A whole team behind them.

A placement is one engineer at a desk in your office. What makes it work is who stands behind them when the job gets bigger than one person.

An InterIntra engineer working through a support issue at a workstation — The engineer on site

The person who works from your office and learns your staff by name. Devices, onboarding and offboarding, Microsoft 365, the day-to-day.

InterIntra specialists working through a technical problem at a whiteboard — The specialists behind them

Complex work escalates to InterIntra engineers instead of stalling on one person's desk. Your placement is never the ceiling.

The wider InterIntra team — Cover when they're away

Leave and sick days are covered by someone who already knows the environment, so the desk your staff walk up to isn't empty.

How it works

Simple to start. Smooth to run.

Getting a placement in place shouldn't be complicated. Here's what the process looks like from first conversation to first day.

Step 01
We scope it together
A short discovery call to understand your environment, the timing, and what the role needs to cover. We'll be honest if a placement isn't the right fit, and clear about what is.
Step 02
We match the right engineer
We select an engineer whose skills and experience fit your environment. For planned starts, we'll arrange a meet-the-team before day one so they're not walking in cold.
Step 03
They start and we stay involved
Your placed engineer reports to you day-to-day, but InterIntra stays in the background, with regular check-ins, escalation support, and continuity cover if they're ever unavailable. You're never on your own.

4 weeks to 36 months and beyond.

Our minimum engagement is four weeks, enough time to genuinely know your environment and your people. Our longest running placement has exceeded 36 months. Engagements are structured around your situation, not a fixed product shelf.

A placement at a glance

1 to 5 days · On site each week, plus extra days as needed
4 weeks · Minimum engagement length
36+ months · Longest placement to date
100% · Covered if your engineer is away

Real results. Real businesses.

IT staffing and project delivery at scale, examples where embedded expertise met tight deadlines and high stakes.

See all our work →

Case study

Arteva Funding

Full HQ relocation and enterprise IT rollout. 50+ staff operational Monday morning after a single weekend deployment.

50+ staff · Single-weekend delivery

Case study

Hunter Premium Funding

Complete IT separation from Allianz. New identity, infrastructure, endpoints and security built from scratch for a PE-backed carve-out.

Full IT separation · Pemba Capital backed

Questions

Got questions? We have answers.

Something else? Call 1300 080 000 and you'll get a straight answer.

What is the minimum placement length?

Our minimum placement is four weeks. This gives the engineer enough time to understand your environment and actually be useful, rather than a quick visit that leaves your team no better off. For urgent short-notice situations, talk to us and we'll find the best path forward.

Can we have an engineer on site just one day a week?

Yes. Placements run anywhere from one to five days a week. A single agreed day each week is a common starting point, with extra days booked when you need them, such as a week with several new starters, a hardware rollout or an office move. You can add regular days later as the need grows.

We already have an IT team. Can the engineer work alongside them?

Yes. Many placements exist because the IT team is based somewhere else, interstate or overseas, and the business needs local hands. The engineer follows your internal processes and runbooks, works through your ticketing system, and hands back to your team where required. We don't replace your IT function or run a separate helpdesk unless you ask us to.

Can the engineer run IT inductions for new starters?

Yes. The engineer can prepare and hand over the laptop, walk the new starter through sign-in, MFA, Microsoft 365 and your core applications, and run the induction your IT team has defined. That matters most when your IT team is in another time zone and can't be online at 9 am local time.

How quickly can a placement start?

For planned absences, such as upcoming parental leave or a known staff departure, we typically have someone ready within two weeks of agreeing the engagement. For urgent cover needs, talk to us; we'll do everything we can to move quickly.

Is the placed engineer a contractor or an InterIntra employee?

They're a direct InterIntra employee, not a contractor sourced through a staffing agency. That means they're backed by our full practice in security, infrastructure and cloud. If something complex comes up, the right specialist is a phone call away. You get one person on-site with an entire team behind them.

What happens if the placed engineer is sick or on leave?

Because your placed engineer is part of the InterIntra team, we cover absences. You won't be left without support. We arrange cover from within our team, and because we maintain documentation of your environment, any cover engineer can step in without a handover from scratch.

Can a placement convert to a permanent hire?

It depends on the engagement structure and the individual. Talk to us if that's something you're considering, we can discuss what that transition looks like and work through it together.