Most businesses are paying for Microsoft 365 features they're not using, and missing security settings that matter. We manage your entire M365 environment: licensing, governance, security hardening and day-to-day administration so your team gets real value from every seat.
From Exchange Online to Intune, from licence right-sizing to Conditional Access, your Microsoft 365 environment is in the hands of a certified Microsoft Solutions Partner who treats security as part of the job, not a separate conversation.
Back to IT Support overview →Cameron Weymouth, Solutions Architect, on underrated features you're probably already paying for.
Out of the box, Microsoft 365 is configured for ease of adoption, not security, not governance, not cost efficiency. We take ownership of the whole environment and run it the way it should be run.
We hold Microsoft Solutions Partner status, independently verified competency in deploying and managing Microsoft technology. It means our team is trained, certified and held to a standard, not just self-declared.
M365 security hardening connects directly to our Information Security practice, including Essential Eight alignment and compliance & GRC reporting.
Before we take over any Microsoft 365 environment, we run a full tenant audit. These are the issues that turn up time and again.
Most tenants are paying for seats that are unassigned, assigned to ex-employees, or sitting on a higher SKU than needed. We audit, reconcile and right-size, and the savings often materially offset your managed services cost.
Microsoft's defaults prioritise adoption over security. Conditional Access, MFA, external sharing controls, audit logging: most tenants leave significant gaps in the default configuration. We close them systematically, not reactively.
Teams channels sitting empty, SharePoint replacing the shared drive but no one using it properly, Planner tasks going untracked. We help your team get real value from the platform, not just licence it and leave it.
Microsoft 365 isn't a set-and-forget platform. Microsoft regularly rolls out new security controls, threat protections and policy improvements, each one requiring review and manual deployment. Most businesses miss them until something goes wrong. We don't.
Microsoft Secure Score measures how well your 365 environment is protected. Most organisations start with a score well below what's achievable. We improve it, one measured step at a time, without disrupting your team.
Annual security reviews create risk gaps. Monthly improvements mean new protections are deployed when Microsoft releases them, not 11 months later at your next project.
Real M365 deployments, from greenfield builds with security baked in, to full cloud migrations with no business disruption.
A Microsoft 365 modernisation for an accounting and financial planning firm, moving document storage to SharePoint and OneDrive and hardening identity with multi-factor authentication.
Read the case study
Microsoft 365 and AWS environment built for a 500-student college, with Essential Eight security controls embedded from day one.
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Full AWS to Microsoft 365 migration, a modern workplace transformation for a South Australian community housing provider.
Read the case studyNo. We take over management of your existing Microsoft 365 tenant. If a migration is needed, such as from on-premises Exchange, from another provider's tenant, or between licence tiers, we plan and execute that as a separate project. We don't require a clean-slate migration just to take on your account.
Usually, yes. Most organisations are over-licensed in some areas and under-licensed in others. We audit your actual usage against your current SKUs and recommend the right mix. Unused seats, duplicate licences and incorrectly assigned plans are common, and the savings often pay for a significant portion of your managed services engagement.
Microsoft's default settings are deliberately permissive, designed for ease of adoption, not security. Hardening covers enabling and tuning Conditional Access policies, enforcing MFA across all users, configuring Microsoft Defender for Microsoft 365, reviewing external sharing settings in SharePoint and Teams, setting up audit logging, and aligning your tenant to CIS or ASD Essential Eight baselines as appropriate.
It's an ongoing managed service, not a one-off project. Each month we monitor the security recommendations Microsoft releases, implement up to five improvements in your environment, and send you a summary of what changed. This keeps your Secure Score moving upward over time rather than sitting static between annual reviews. It's available as part of a managed services engagement; ask us about how it's scoped when you talk to us.
We're careful about this. Any improvement that could cause disruption, such as changing how people log in, restricting access to shared resources, or policy changes that affect workflows, gets documented and discussed with you before it's deployed. Routine security improvements that pose no operational risk are applied on your behalf as part of the monthly cycle. Nothing surprising, ever.
Three capable tools, one clear starting point for most Australian SMBs already running on Microsoft 365.
Read the article →Most businesses use Microsoft 365 for email and Word. But they're missing out on tools that could save hours every week.
Read the article →We'll start with a free tenant audit, no commitment. You'll see exactly what's misconfigured, what's costing money, and what's been left open.
