Outdated phone systems create a bad first impression. Missed calls, clunky hold queues, no visibility into what's happening. We design, deploy and support 3CX business communications for Australian businesses: modern, flexible, and backed by the same team who manages the rest of your IT.
We handle the complete telephony engagement: designing the right system for your business, provisioning numbers and SIP trunks, deploying hardware and softphones, and staying on as your ongoing support partner. You don't need to manage a second vendor.
We hold 3CX Solutions Partner status, the same certification level as Australia's largest 3CX resellers. Better pricing on hardware and licences, and direct escalation to 3CX support when complex issues arise.
3CX sits naturally inside a full managed services engagement. The same team monitors your phones, your endpoints, your network and your M365 environment. One partner, not three.
There's no single right answer. We assess your environment, your team size, your existing infrastructure and your compliance requirements, then recommend the option that makes the most sense.
Fully managed in a hosted data centre. No on-premise server required. Updates, backups and capacity handled by us. Right for businesses that want maximum flexibility with minimum infrastructure overhead.
Runs on hardware at your site, giving you maximum control and predictable costs without ongoing hosting fees. Right for businesses with data sovereignty requirements or an existing server environment they want to use.
Cloud management with on-premise hardware, the best of both. Ideal for businesses with multiple sites or complex routing requirements where local control and cloud flexibility both matter.
Cloud 3CX runs on a server we manage in a data centre. You get the full feature set without hardware overhead, and we handle all maintenance and updates. On-premise runs on a server at your site, giving you direct control and predictable costs without ongoing hosting fees. Most small to mid-sized businesses find cloud simpler; businesses with complex multi-site setups or specific data requirements often prefer on-premise. We'll recommend what's genuinely right for your situation.
Yes. Number porting is a standard part of a 3CX migration. We handle the process with your current carrier and ensure your existing numbers are live on the new system on cutover day, typically with zero downtime. We confirm portability with your carrier early in the project so there are no surprises.
Yes. 3CX integrates with Microsoft Teams, allowing calls to route through the Teams interface if that's how your team prefers to work. You can use Teams as the softphone while 3CX handles call routing and PSTN connectivity behind the scenes. It's a popular setup for businesses already heavily invested in the Microsoft 365 ecosystem.
A fully managed, cloud-hosted 3CX phone system for a commercial refrigeration manufacturer, with mobile apps, smart call routing and Australian-based hosting.
Read the case study →3CX's latest release brings AI into business phone systems. What's actually useful, what's still maturing, and what it means for your communications setup.
Read the article →Most businesses use Microsoft 365 for email and Word. But they're missing out on tools that could save hours every week.
Read the article →30 minutes, free, no commitment. We'll assess your current setup and tell you honestly what a 3CX deployment would look like for your business.
